Please read these Terms and Conditions carefully. All contracts that CompleteScope Pty. Ltd (hereafter referred to as ‘the Company’) may enter into from time to time for the provision of consultancy services shall be governed by these Terms and Conditions, and the Company will ask the Client for the Client’s express acceptance of these Terms and Conditions before providing any services to the Client.

1. Definitions

1.1 Except to the extent expressly provided otherwise, in these Terms and Conditions:

“Charges” means the following amounts:

  1. the amounts specified in the Statement of Work;
  2. such amounts as may be agreed in writing by the parties from time to time; and
  3. amounts calculated by multiplying the Company’s standard time-based charging rates (as notified by the Company to the Client before the date of the Contract) by the time spent by the Company’s personnel performing the Services. (rounded down by the Company to the nearest half hour);

“Client” means the person or entity identified as such in the Statement of Work;

“Client Materials” means all works and materials supplied by or on behalf of the Client to the Company for incorporation into the Deliverables or for some other use in connection with the Services;

“Company” means CompleteScope Pty. Ltd., a company incorporated in Queensland Australia (ACN: 628 816 928) having its registered office at 16 Lindwall Place, Currumbin Valley Qld 4223;

“Contract” means a particular contract made under these Terms and Conditions between the Company and the Client;

“Deliverables” means those services specified in the Statement of Work that the Company has agreed to deliver to the Client under these Terms and Conditions;

“Effective Date” means the date of execution of a Statement of Work incorporating these Terms and Conditions;

“Intellectual Property Rights” means all intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights (and these “intellectual property rights” include copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trade marks, service marks, passing off rights, unfair competition rights, patents, petty patents, utility models, semi-conductor topography rights and rights in designs);

“Services” means the consultancy services specified in the Statement of Work;

“Statement of Work” means a written statement of work agreed by or on behalf of each of the parties;

“Term” means the term of the Contract, commencing in accordance with Clause 2.1 and ending in accordance with Clause 2.2;

“Terms and Conditions” means all the documentation containing the provisions of the Contract, namely the main body of these Terms and Conditions and the Statement of Work, including any amendments to that documentation from time to time; and

“Third Party Materials” means the works and/or materials comprised in the Deliverables (excluding the Client Materials), the Intellectual Property Rights in which are owned by a third party, and which are specified in the Statement of Work or which the parties agree in writing shall be incorporated into the Deliverables.

2. Term

2.1 The Contract shall come into force upon the Effective Date.

2.2 The Contract shall continue in until:

  1. all the Services have been completed;
  2. all the Deliverables have been delivered; and
  3. all the Charges have been paid in cleared funds,

2.3 upon which it will terminate automatically, subject to termination in accordance with Clause 10.

3. Services

3.1 The Company shall provide the Services to the Client in accordance with these Terms and Conditions.

3.2 The Company shall provide the Services in accordance with the standards of skill and care reasonably expected from a leading service provider in the Company’s industry

4. Deliverables

4.1 The Company shall deliver the Deliverables to the Client.

4.2 The Client must promptly, following receipt of a written request from the Company to do so, provide written feedback to the Company concerning the Company’s proposals, plans, designs and/or preparatory materials relating to the Deliverables and made available to the Client with that written request.

4.3 The Company shall use reasonable endeavours to ensure that the Deliverables are delivered to the Client in accordance with the timetable set out in the Statement of Work.

4.4 The Company warrants to the Client that:

  1. The Deliverables will conform with the requirements of the Statement of Work as at the date of delivery of the Deliverables;
  2. The Deliverables will be free from material defects; and
  3. The use of the Deliverables by the Client in accordance with these Terms and Conditions will not:
    1. breach the provisions of any law, statute or regulation;
    2. infringe any third party’s Intellectual Property Rights; or
    3. give rise to any cause of action against the Client,

in each case in any jurisdiction and under any applicable law.

5. Licence

5.1 The Company hereby grants to the Client a non-exclusive, worldwide, perpetual and irrevocable licence to store, distribute, publish and otherwise use the Deliverables (excluding the Third Party Materials and the Client Materials) for the purpose for which it was produced.

6. Charges

6.1 The Company hereby grants to the Client a non-exclusive, worldwide, perpetual and irrevocable licence to store, distribute, publish and otherwise use the Deliverables (excluding the Third Party Materials and the Client Materials) for the purpose for which it was produced.

6.2 All amounts stated in or in relation to these Terms and Conditions are, unless the context requires otherwise, stated exclusive of any applicable goods and services taxes, which will be added to those amounts and payable by the Client to the Company.

7. Payments

7.1 The Company shall issue invoices for the Charges to the Client from time to time during the term.

7.2 The Client must pay the Charges to the Company within the period of 7 days following the issue of an invoice in accordance with this Clause.

7.3 The Client must pay the Charges by debit card, credit card, direct debit or bank transfer using such payment details as are notified by the Company to the Client from time to time.

7.4 If the Client does not pay any amount properly due to the Company under these Terms and Conditions, the Company may:

  1. charge the Client interest on the overdue amount at the rate of 10% per annum above the Bank of Queensland base rate from time to time which interest will accrue daily until the date of actual payment and be compounded at the end of each calendar month; or
  2. claim interest and statutory compensation from the Client pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

8. Warranties

8.1 The Consultant warrants to the Client that:

  1. the Company has the legal right and authority to enter into the Contract and to perform its obligations under these Terms and Conditions;
  2. the Company will comply with all applicable legal and regulatory requirements applying to the exercise of the Company’s rights and the fulfilment of the Company’s obligations under these Terms and Conditions; and
  3. the Company has or has access to all necessary know-how, expertise and experience to perform its obligations under these Terms and Conditions.

8.2 The Client warrants to the Company that it has the legal right and authority to enter into the Contract and to perform its obligations under these Terms and Conditions.

8.3 All of the parties’ warranties and representations in respect of the subject matter of the Contract are expressly set out in these Terms and Conditions and the applicable Statement of Work. No other warranties or representations will be implied into the Contract and no other warranties or representations relating to the subject matter of the Contract will be implied into any other contract.

9. Limitations and exclusions of Liability

9.1 Nothing in these Terms and Conditions will:

  1. limit or exclude any liability for death or personal injury resulting from negligence;
  2. limit or exclude any liability for fraud or fraudulent misrepresentation;
  3. limit any liabilities in any way that is not permitted under applicable law; or
  4. exclude any liabilities that may not be excluded under applicable law.

9.2 The limitations and exclusions of liability set out in this Clause and elsewhere in these Terms and Conditions:

  1. are subject to Clause 10.1; and
  2. govern all liabilities arising under these Terms and Conditions or relating to the subject matter of these Terms and Conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Terms and Conditions.

9.3 The Company shall not be liable to the Client in respect of any loss of profits or anticipated savings.

9.4 The Company shall not be liable to the Client in respect of any loss of revenue or income.

9.5 The Company shall not be liable to the Client in respect of any loss of use or production.

9.6 The Company shall not be liable to the Client in respect of any loss of business, contracts or opportunities.

9.7 The Company shall not be liable to the Client in respect of any loss or corruption of any data, database or software.

9.8 The Company shall not be liable to the Client in respect of any special, indirect or consequential loss or damage.

Termination

10.1 Either party may terminate the Contract by giving to the other party at least 30 days’ written notice of termination.

10.2 Either party may terminate the Contract immediately by giving written notice of termination to the other party if the other party commits a material breach of these Terms and Conditions.

10.3 Either party may terminate the Contract immediately by giving written notice of termination to the other party if:

  1. the other party:
    1. is dissolved;
    2. ceases to conduct all (or substantially all) of its business;
    3. is or becomes unable to pay its debts as they fall due;
    4. is or becomes insolvent or is declared insolvent; or
    5. convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
  2. an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
  3. an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Contract); or
  4. if that other party is an individual:
    1. that other party dies;
    2. as a result of illness or incapacity, that other party becomes incapable of managing his or her own affairs; or
    3. that other party is the subject of a bankruptcy petition or order.

11. Effects of termination

11.1 Upon the termination of the Contract, all of the provisions of these Terms and Conditions shall cease to have effect, save that the following provisions of these Terms and Conditions shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): [Clauses 1, 5, 7.2, 7.4, 9, 11 and 13].

11.2 The termination of the Contract shall not affect the accrued rights of either party.

12. Subcontracting

12.1 The Company may subcontract any of its obligations under the Contract.

12.2 The Company shall remain responsible to the Client for the performance of any subcontracted obligations.

13. General

13.1 No breach of any provision of the Contract shall be waived except with the express written consent of the party not in breach.

13.2 If any provision of the Contract is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions of the Contract will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

13.3 The Contract may not be varied except by a written document signed by or on behalf of each of the parties.

13.4 Neither party may without the prior written consent of the other party assign, transfer, charge, license or otherwise deal in or dispose of any contractual rights or obligations under these Terms and Conditions.

13.5 The Contract is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to the Contract are not subject to the consent of any third party.

13.6 Subject to Clause 9.1, a Statement of Work, together with these Terms and Conditions, shall constitute the entire agreement between the parties in relation to the subject matter of that Statement of Work, and shall supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter.

13.7 These Terms and Conditions shall be governed by and construed in accordance with Australian law.

13.8 The courts of Queensland Australia shall have exclusive jurisdiction to adjudicate any dispute arising under or in connection with the Contract.